Accessibility Statement

K Munsamy X-Ray Services is committed to making our website as accessible and user-friendly as reasonably possible for all visitors, including people with disabilities.

We want patients, referring practitioners and members of the public to be able to access information about our services, locations and contact details with ease.

1. Our Accessibility Commitment

We aim to provide a website experience that is clear, readable, easy to navigate and compatible with commonly used assistive technologies.

We are working towards improving the accessibility of our website in line with recognised accessibility principles, including the Web Content Accessibility Guidelines, where reasonably possible.

2. Accessibility Features on This Website

We aim to support accessibility through:

Clear page structure and headings
Readable text and simple language
Consistent navigation
Alternative text for important images, where possible
Mobile-responsive page layouts
Sufficient colour contrast where possible
Keyboard-friendly navigation where possible
Clear contact details
Accessible form labels where possible
Reduced unnecessary movement or flashing content
Logical content order for easier reading and screen reader use

3. Medical and Service Information

Because our website contains healthcare-related information, we aim to present service information in a clear and understandable way.

However, website content is not a substitute for medical advice. If you need help understanding any service, procedure or preparation requirement, please contact K Munsamy X-Ray Services directly or speak to your referring healthcare practitioner.

4. Known Limitations

While we aim to make the website accessible, some parts of the website may not yet be fully accessible.

This may include:

Third-party tools such as Google Maps, WhatsApp links or embedded platforms
PDF files or brochures that may not be fully compatible with screen readers
Older images that may require improved alternative text
Third-party content or links outside our control
Certain design elements that may need further accessibility improvements over time

We will continue to review and improve these areas where reasonably possible.

5. PDF Documents and Brochures

Some downloadable or viewable documents may be provided in PDF or image-based formats.

If you require information from a PDF, brochure or image in a more accessible format, please contact us and we will make reasonable efforts to assist.

6. Branch Accessibility

K Munsamy X-Ray Services operates from physical locations in Tongaat and Phoenix.

If you have specific mobility, access, communication or assistance needs before visiting one of our branches, please contact us in advance so that our team can advise where possible and assist with arrangements where reasonably practical.

7. Feedback and Assistance

We welcome feedback on the accessibility of our website.

If you experience difficulty using the website, accessing information, reading content, completing a form or using any feature, please contact us and provide as much detail as possible about the issue.

This may include:

The page you were trying to access
The device and browser you were using
The type of difficulty experienced
Any assistive technology being used
Your preferred contact method

8. Contact Details for Accessibility Support

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Tongaat Location
Address: 57 Coronation Rd, Tongaat, 4399
Call: 032 007 0188
WhatsApp: 067 272 5166
Email: tongaatxrayservices@gmail.com

Phoenix Location
Address: 14 Ridgecroft Drive, Phoenix, 4068
Call: 031 502 3673
WhatsApp: 067 613 1658
Email: kmxrayservices@gmail.com

9. Ongoing Improvement

Accessibility is an ongoing process. K Munsamy X-Ray Services will continue to review the website and make reasonable improvements over time to improve usability, readability and access for all visitors.